Financial Services Assistant

Description:

The Financial Services Assistant is responsible for assisting both the Financial Advisor and his support associates.  Delivering extraordinary service to our clients is an important part of this role.  Daily tasks include updating client information and financial summaries, processing client paperwork, and contacting investment companies as needed. This individual must be well organized and have the ability to manage multiple tasks and priorities. In addition, excellent customer service and computer skills are required. If desired, the candidate would have the opportunity to progress within the company to a more specialized role based on performance and personal goals.  

Responsibilities and Activities:

  • Perform a wide variety of administrative tasks to support the day-to-day operations of the Financial Advisor’s Assistants

  • Delivering extraordinary service to our clients

  • Respond to incoming phone calls as needed

    • Filter all calls

    • Document client contact by sending an email to office associates

  • Address changes

  • Database management

  • Customer service

  • File and create client correspondence

  • Updating reports and spreadsheets

  • File Preparation

    • Preparing and printing meeting agendas

    • Initial preparation of client applications

  • Working with various software programs, and other tasks and projects as needed

  • Filter all calls

    • Document client contact by sending an email to office associates

  • Develop and maintain written procedures for all activities

Expectations:

  • Complete top six lists daily and prioritize activities for the next day or use the contact management program

  • Communicate delegated responsibilities when planning to be out of the office

  • Report to the Operations Director

Required Qualifications:

  • Minimum 2 years customer service experience
  • Associate degree or higher is required or working towards a bachelor’s degree in a related field
  • Willingness to continue education for advancement in the Securities and Insurance industry
  • Team Player

Knowledge, Skills and Abilities:

  • Requirements:

    • Strong Interpersonal skills

    • Must be able to maintain the highest level of confidentiality

    • Positive attitude and extraordinary client service

    • Excellent verbal and written communication skills

    • Exceptional organizational and time management skills

    • Creative mind and problem solving skills

    • Strong attention to detail and ability to multi-task

    • Must have the ability to work independently, as well as in a team environment

    • Must have strong computer skills, including proficiency in MS Office applications

    • Willingness to obtain Securities Licenses

    • Team Player

 

Apply by completing our online survey and upload your resume by accessing the following link:   http://www.cindexinc.com/c/2C44E8